Customer Assistance & Partnerships
How can our team help you?
Whether you need assistance with EditraPDF, want to request an app feature, or seek to collaborate on mobile software, we are ready to assist.
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Studio Address
İstanbul / Türkiye
Headquarters & Studio
Direct Help Desk
Get in Touch Directly
We provide direct, developer-level assistance without automated bot loops or ticketing delays. Reach our team via WhatsApp chat at +905054955851 or email support@bentoapps.com.
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Office Address
İstanbul / Türkiye
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Direct Email Dispatch
support@bentoapps.com
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Guaranteed SLA
Guaranteed reply within 24 hours on business days
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Inquiry Categories
EditraPDF & LullaMuse Support, App Engineering, UI/UX Design, Partnerships
Frequently Answered Questions
Open EditraPDF, navigate to the Settings tab (gear icon), and tap "Restore Purchases". Ensure you are signed in to the device with the same Apple ID or Google Play account used during the initial upgrade.
Subscriptions and refunds are governed directly by Apple App Store and Google Play Store policies. On iOS, go to Settings > [Your Apple ID] > Subscriptions. On Android, go to Google Play > Payments & Subscriptions.
In compliance with our Bento privacy philosophy, all files are stored strictly inside your phone’s sandboxed local application memory. You can export or share files to Apple Files, Google Drive, AirDrop, or local folders anytime.
Yes. When discussing bespoke mobile app development, we routinely sign mutual NDAs before reviewing proprietary concept briefs or technical architectures. Email us directly at support@bentoapps.com to begin.
We take security exceptionally seriously. Please email vulnerability disclosures directly to support@bentoapps.com with the subject line
[Security Disclosure]. We respond within 12 hours.